Quality Management System - Question Essay Example | Topics and Well Written Essays - 750 words

Quality Management System - Question - Essay Example tivity: A Brief Survey†). b) From the above calculations, it can be inferred that the Labor Productivity of Firm A is much less compared to its competitor Firm B and hence Firm A needs to improve its productivity per unit labor employed. Thus, Firm A should focus more into Human Resource Optimization in order to improve their labor productivity. The Plant & Equipment productivity of both the firms is same implying that both have utilized their assets by the same extent. The material productivity is also almost same. In terms of royalty, Firm A seems to be in a better position compared to its competitor Firm B as it has better sales value. The energy productivity of Firm A is much higher than Firm B implying that it has utilized its energy component optimally. The total productivity of both the firms is also almost the same, while Firm A utilizes it energy component better, Firm B optimizes its labor utilization. Thus, it can be inferred from the total productivity that the pros pect of Firm A seems to be slightly superior then Firm B. Problem 2 Histogram for Hours of Overtime It can be inferred from the above histogram that 12 employees which is 40% of the entire number of employees fall in the range of (93 – 185) overtime hours. The range (0-92) overtime hours and (186-278) overtime hours have 7 employees each which is equivalent to 23.3% of the total no. of employees. There are two employees each who fall in the overtime hours range of (279-371) and (372-464). The mean value of the overtime hours is 167.26 hours and it can be noted from the histogram that more than 50% of the total employees have overtime hours less than the mean. To conclude, it can be seen that the hours of overtime appear to be normally distributed amongst the 30 employees. Histogram for Days Absent The above histogram shows that almost half of the total employees (i.e. 14 which is 46.6% of the total) has number of days absent ranging from (0 – 1.2) days. Subsequently th e next highest figure of workers’ absence days falls in the range from (2.6 – 3.8) days. There are 6 employees whose days of absence fall in the range of (1.3 - 2.5) days while there are only 3 employees (10% out of total employees) whose absence days fall in the range between (5.2 - 6.4) days. From the distribution of histogram it can be revealed, more than half of total workers (63% of the total employees) have absence days which are less than the mean value of 1.93 days. To conclude, the distribution of histogram appears to be shifted to the left which means most workers have absence days less than the mean value. Problem 3 The data overtime hours and

Discuss Critically the Implications of Whistleblowing for Essay

Discuss Critically the Implications of Whistleblowing for Accountability, and Raising and Escalating Concerns - Essay Example 110). The secret filming agency also revealed that disabled patients were exposed to a lot of mental and physical torture. This is attributed to the fact that they are in most cases ignored or mistreated when they attend healthcare centers (Jeffrey, 2009, p. 24). Whistle blowing is not easy task as many would think because it puts ones career and reputation on the line. Whistle blowers who advocate for better medical care for patients who have demanding needs are in most cases scared of the attitudes their colleagues. In most cases, their colleagues are not in support of their actions (Killion & Dempski, 2006, p. 122). Alerting the society about the needs of patients is crucial and very important. However, this has to be done with extreme care so as to avoid raising false alarms. There should be careful analysis of situations in order to get comprehensive information about the situation. This helps in making sure that the raised concerns are adequately and appropriately addressed. He alth care workers and practitioners are not regulated by the Nursing and Midwifery Council (NMC) (Lewis, 2001, p. 299). The organization however does its best to ensure that it passes the right information relating to how patients can be handled in a careful and respectful manner. Nurses are well trained on matters relating to duty and are encouraged to put first the interests and concerns of patients. They are also supposed to ensure that patients are adequately protected from all manner of risks (Lippincott & Wilkins, 2002, p. 110). The Nursing and Midwifery Council has produced various publications that offer guidance to health practitioners regarding their roles and duties. For instance, in their publication, ‘Raising and escalating concerns’ they gave a number of tips on how healthcare practitioners can improve their service delivery. They noted that healthcare practitioners have the duty of acting responsibly should they feel that a colleague may be putting a pati ent's life at risk in the course of delivering medication (Vandekerckhove, 2006, p. 255). Practitioners have also been empowered to seek assistance from respective authorities should there be a problem that could hinder effective service delivery. The hospitals environments are supposed to avail maximum comfort to the sick ill and also be able to assure them of an improvement in their health (White, 2005, p. 100). Governments in developed countries have laws that protect whistle blowers. A perfect example is the enactment of the interest disclosure act of nineteen ninety-eight (Lewis, 2001, p. 300). The law was put in place to protect workers from victimization once they air out issues concerning professional malpractices. The act covers workers who expose genuine concerns regarding their employers or colleagues (Vandekerckhove, 2006, p. 221). Appropriate procedures must be observed when raising concerns about specific issues. Firstly, the issues being raised should be valid and law ful. They should be raised for public interest rather than personal interests (Lippincott & Wilkins, 2002, p. 129). Once issues are raised, relevant authorities make a follow up to ensure that there is fairness and transparency in addressing the raised concerns (Boatright, 2009, p. 99). Service delivery in a public institution should always reflect